FAQ’s

Welcome to PopCornaa – Craft Confections, your go-to destination for artisanal, handcrafted popcorn treats! Here are answers to some frequently asked questions to help you enjoy our unique creations:

PopCornaa specialises in handcrafted, gourmet popcorn made with premium ingredients and creative flavour combinations. Each batch is made with love and attention to detail to provide an unforgettable snacking experience.

All our popcorn is made in small batches in our dedicated production kitchen to ensure the highest quality and freshness. We have Level 2 Food Hygiene Certification for Manufacturing.

Yes! All our popcorn is gluten-free and we have vegan options too.

You can order directly through our website. Please contact us via email at hello@popcornaa.com for bulk and custom orders.

Currently, we only ship within the UK and unable to reach remote locations.

Orders are typically processed within 2 business days. Standard shipping takes 3–7 business days, depending on your location. Expedited shipping options are available at checkout.

Due to the perishable nature of our products, we cannot accept returns. However, if you are unsatisfied with your order, please contact us within 7 days, and we’ll do our best to make it right.

Our pre-packed snack bags have a 3-month shelf life.

Our popcorn buckets are best enjoyed within 2–3 weeks of purchase. To maintain freshness, store all popcorn in a cool, dry place at room temperature. Avoid exposing either the bags or buckets to direct sunlight, heat or moisture.

We offer a variety of sweet, savoury, and mixed flavours. Some fan favourites include:

  • Sweet: Classic Caramel Bliss, Chocolate Orange, Strawberries and Cream and more.
  • Savoury: Seaweed, Wasabi and Soy, Rosemary and Sea Salt and more.
  • Mixed Popcorn Buckets: Asian Mango, Gingerbread and Milk Chocolate is a popular mix.

Check our website for seasonal limited-edition flavours!

Nope! We believe in high quality and use only natural ingredients, for our amazing popcorn. Some flavours will contain dairy and other allergens, so please refer to the ingredient list on each of the product page or packaging for specific details.

Yes! We provide custom popcorn for weddings, birthdays, corporate events, and more. From personalised packaging to unique flavours, we’ll make your event extra special.

We love creating custom flavours for corporate gifting – even matching the popcorn to your corporate colours – the minimum order quantity is 500 bags for bespoke branding. We also offer bulk popcorn bags for hospitality events. Wedding favours start with a minimum order quantity of 50 bags. Contact us to discuss your ideas and we’ll help bring your ideas to life.

Absolutely! Our popcorn makes a perfect gift. Choose from our pre-designed gift hamper boxes or build your own tote gift bag

Yes! Join our PopPerks loyalty program to earn points for every purchase. Redeem points for discounts, exclusive flavours, and more!

Yes! We love partnering up with local retailers, cafes and businesses. If you’re interested in stocking PopCornaa products or collaborating, please email us at hello@popcornaa.com.

You can contact us via email at hello@popcornaa.com.

Follow us on social media for updates, promotions, and behind-the-scenes fun!

Have a question not listed here? Drop us a message—we’re happy to help! 😊

Enjoy the PopCornaa experience! 🍿